Terms and Conditions

TERMS OF SERVICE Last Updated: June 5, 2026 Welcome to AxiosCore ("the Platform", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our multi-tenant Software as a Service (SaaS) booking and business automation platform. The Platform is owned and operated by Doncho Galinov Ivanov, operating as an individual in the Isle of Man. By registering an account or using the Platform, you ("User", "Studio", "Client") agree to be bound by these Terms. If you do not agree, do not use the Platform. --- 1. Description of Service AxiosCore provides a multi-tenant cloud-based booking and business management platform designed for studios and service providers. Our service includes online booking schedules, client management tools, and payment integration assistance. 2. No Fault-Free Service Guarantee The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive to maintain high availability and seamless operation, AxiosCore does not guarantee that the service will be entirely uninterrupted, secure, or free from software bugs, errors, or technical anomalies. Maintenance, updates, and server infrastructure dependencies may cause temporary disruptions. 3. Subscription Plans, Billing, and Cancellation *Subscription:Studios pay a fixed recurring monthly subscription fee to access the Platform. *No Application Fees: AxiosCore does not charge any hidden application fees or additional transaction percentages on the bookings made through your studio. All transaction processing fees are collected directly and solely by our third-party payment processor (Stripe). *Cancellation: Users can cancel their subscription at any time. There is no notice period. Upon cancellation, your account will remain active and fully accessible until the end of your current paid billing cycle, after which billing will cease, and access will be downgraded or suspended. 4. Refund Policy * All subscription payments made to AxiosCore are generally non-refundable. * If a User requests a refund due to technical issues, platform disruptions, or billing anomalies, the case will be thoroughly investigated by our management team. * AxiosCore reserves the sole discretionary right to approve or deny any refund request based on the results of the internal investigation. 5. Third-Party Payment Processing (Stripe) * Financial transactions, subscription billing, and payment processing are handled exclusively through **Stripe**. * **AxiosCore does not collect, process, or store financial credentials or credit card details.** All payment data is encrypted and managed directly by Stripe in compliance with PCI-DSS standards. * By using the payment features of AxiosCore, you agree to comply with the Stripe Services Agreement. 6. Account Responsibilities You are solely responsible for safeguarding the credentials of your account and for any activities or actions performed under your password. You agree to notify us immediately at support@axioscore.im upon becoming aware of any breach of security or unauthorized use of your account. 7. Governing Law These Terms shall be governed, construed, and enforced in accordance with the laws of the Isle of Man, without regard to its conflict of law provisions. Any legal actions or disputes arising from the use of the Platform shall be subject to the exclusive jurisdiction of the courts of the Isle of Man. 8. Contact Us For any questions regarding these Terms, please contact us at: support@axioscore.im